Return Policy

We are committed to ensuring your satisfaction with our curriculum. We understand that sometimes a return is necessary, and we strive to make this process as smooth as possible.

Eligibility for Returns

  • All Euclid products are eligible for returns except digital products or multi-grade bundles.

  • Returns are accepted within 30 days of the delivery date.

  • To be eligible for a return, the book must be returned to Euclid at our specified returns address in its original, unused, and unmarked condition.

Return Process

  1. Contact Us: Before returning any items, please contact our support email to let us know why you are returning the product and confirm the address for returns.

  2. Packaging: Ensure the returned products are securely packaged to prevent any damage during transit. Items damaged in return transit will not be eligible for a refund.

  3. Shipping: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as items that are lost or damaged during shipping are not eligible for refunds.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 10 business days, and a credit will automatically be applied to your original method of payment.

  • Refund value is based on the price paid for the returned product at time of purchase. All refunds are subject to a restocking fee of 20% of the original price paid at time of purchase. Additionally, any previously issued credits toward your original payment will be deducted from the refund value.

  • Please note that shipping fees are non-refundable.

Exceptions

  • Digital products, subscriptions, and multi-grade bundles are non-refundable.